Customer Service/Tax & Utility Billing

Whether you need to set up your new utility accounts, make changes to existing accounts, make a payment arrangement, have a question about your trash pick up, want to sign up for pre-authorized utility payments or our medical certification, Customer Service is here to help!  You can learn more and access forms by clicking the links to the left, calling us a call at 302-422-6616, or coming into the office located 119 South Walnut Street.  We are located between the Milford Museum and the First Presbyterian Church across from Jesus Love Temple in beautiful downtown Milford.  Ample off street parking is available between our building and the Milford Museum.

Please Note:  The Customer Service Office will be closed for staff training from 10:00 am - 11:00 am on the following dates:

Tuesday, September 17, 2019

Tuesday, October 22, 2019

Tuesday, November 19, 2019

Tuesday, December 17, 2019


The City of Milford partners with Efficiency Smart to help our residential and business customers save energy and money. From advice on products or projects to rebates and discounts on energy improvements, Efficiency Smart can help you from start to finish.

To learn more about how you or your business can begin taking advantage of these savings, visit Milford’s page on Efficiency Smart’s website at, or contact its customer support staff at 1-877-889-3777 or

LED lightbulbs