The Communications Division is supervised by the Administrative Lieutenant and consists of eleven civilian communications specialists. These positions are currently seven full time dispatchers (one per shift) and four part time dispatchers who relieve the full time employees when they are on leave. There is one Communication Specialist permanently assigned to each patrol shift and two Communications Specilists assigned to work as floaters.

The communications center also has assigned to it a full time TAC (terminal agency coordinator), this civilian person makes computer entries, updates records and handles the audits that are conducted by both the state of Delaware and the FBI. The Milford Police Department prides itself on the accuracy of its entries during these audits.

The dispatchers monitor many different frequencies, including city fire, ambulances, city maintenance departments as well as the police officers. The dispatchers are responsible for receiving complaints from the public either via telephone or walk-in complaints, interpreting the information and dispatching officers to the scene. The communications center is staffed by Nationally Certified Emergency Dispatch Trainers.