It is the policy of the Milford Police Department that all complaints of misconduct be investigated. We have a system to receive complaints both from the public and associates. The internal affairs function is supervised by the Administrative Lieutenant.

The Milford Police Department encourages persons who may have a complaint against an officer's conduct to fill out a citizen complaint form. These forms can be filled out by contacting the on duty shift commander. Once the form is filled out, the form will be notarized and forwarded to the Administrative Lieutenant. The form is then reviewed by the Administrative Lieutenant who will determine the rule, regulation, policy, procedure, etc., allegedly violated. He then forwards the complaint to the Chief of Police who will determine if there is probable cause for an investigation, and if probable cause is found, he assigns the case to an investigator.

Once the complaint is investigated, the investigator will make recommendations of classifications of either unfounded, exonerated, not sustained, sustained or policy failure. The complaint is then forwarded to the Chief of Police who reviews the case. If he agrees with the findings, the officer is either disciplined or cleared.

Once this is completed, the officer and the complainant (citizen making the complaint) will be given written notification of the findings classification.