Services

The City of Milford operates its own Electric Division in order to provide electric services to commercial and residential customers within Milford. There are 10 employees in the Electric Division that operate bucket trucks, trucks, trailers, and trenchers daily. 

Electricity Supply

The City of Milford is a member of the Delaware Municipal Electric Corporation (DEMEC) and purchases power on the PJM Power Grid, which is then delivered by the Electric Division to its customers. Approximately 6,500 customers are supplied power from the city.  Learn more about our system.

Rates and Setting Up Service

Please see the Customer Service/Billing page for information regarding our rates and how to set up your residential service or commercial service.

Low Income Home Energy Assistance Program (LIHEAP)

The Delaware Energy Assistance Program (DEAP) is a federally funded program for low-income families that need help in meeting their costs of home energy. The Division of State Service Centers (DSSC) administers this program on a contractual basis with Catholic Charities, Inc. Funds are provided by the U.S. Department of Health & Human Services (HHS), under the Low-Income Home Energy Assistance Program (LIHEAP). DEAP services provide assistance to income eligible families to help them meet their home energy needs. Income eligibility is defined as 200% of the federal poverty level.

Considering an EV?

If you are considering an EV, use the WattPlan tool to provide valuable information and help you make an informed decision on your next vehicle purchase. This tool provides a customized plan detailing your savings, available incentives, carbon reductions and more based on your driving habits, budget and electricity usage. Check it out on the WattPlan page.

According to the U.S. Department of Energy Alternative Fuels Data Center, electric vehicles (EVs) charge their batteries by drawing electricity directly from the grid and other off-board electrical power sources. EVs provide instant torque, resulting in a fun, fast and quiet driver experience. They cost less to operate and can have significant emissions benefits over conventional vehicles. More information about electric vehicles is available on the AFDC’s website.

Public Utility Education

• When the power goes out for mere seconds, the system is working as designed. A protective device kicks on to ensure safe circuit operation and to ensure a more widespread power outage does not occur.
• Both equipment faults and animals (squirrels, birds, etc.) can cause a power outage.
• Recommended in-home products to protect appliances, computers, routers, etc. from power surges:
  • An uninterruptible power supply or UPS is an in-home electrical apparatus that provides emergency power to a load when the input power source or mains power fails and will protect home routers and computers from shutting off during these types of quick events.
  • A surge protector is a small appliance or device that protects electronic devices such as TVs or computers from a high-voltage power surge. A power surge or spike is an increase in voltage above the designated level in the flow of electricity.
• Efficiency Tips:
  • Light Your Home Efficiently: Spending more time at home means keeping lights on longer, which can increase your electric costs. Replacing your most frequently used lightbulbs with ENERGY STAR® certified LEDs can save you $15 annually per lightbulb.
  • Reduce Hot Water Use: Water heating typically accounts for the largest portion of a home’s utility costs after heating and cooling. Installing low-flow showerheads and washing your clothes in cold water can help you reduce your hot water use. If your water heater’s thermostat lists temperatures, set the temperature between 120 and 125 degrees for safety and efficiency.
  • Click here for more tips and check out how much energy an appliance can use here.